Italian and Pizza Fast Food Restaurant
5 from 1 review (add your opinion)/
236 Holburn Street
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1 user review:
from Aberdeen Man (100%) on July 22nd, 2014 (4 years ago)
Papa Pizza, 236 Holburn Street, AB10 6DB, Edinburgh
HORRENDOUS is not the word! After waiting 1 hour after my quoted time, I was assured by the restaurant that my delivery was "on the way". A further 10 minutes passed... Still no delivery. According to GoogleMaps, it takes 13 minutes to drive to my house at this time (21.30). After a lengthy conversation with the shop, I was assured it was on the way, the shop would call the driver, and I would get a call back. Nothing... I called them after 10 minutes. And 10 minutes is apparently not long enough to call a driver then call a customer back. A customer who has paid for a service!!! I was told that "mistakes happen". By the way, the driver eventually appeared. 2hrs and 40mins later. Completely unaware of the situation. So, at what point did the manager call him? I don't think he even bothered! PATHETIC service. I WILL NOT BE BACK and I DO NOT RECOMMEND!!!
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